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Blackboard: Faculty Help

Questions about Quality Matters contact Robert Hall

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Welcome to the Blackboard LibGuide for Faculty and Staff!

Blackboard is the Learning Management System (LMS) of choice for UA - Pulaski Technical College. This LibGuide is a compilation of most commonly requested Blackboard video tutorials and instructional links. For Blackboard support, submit a ticket at For assistance with submitting a ticket, a step by step tutorial video is available at the following:


Need immediate help? Submit a help ticket here






Course Set-up


With assignments, you can create coursework and manage the grades and feedback for each student separately. You can create assignments in content areas, learning modules, lesson plans, and folders.


You can use tests and surveys to measure student knowledge, gauge progress, and gather information from students. Survey results are anonymous, but you can see if a student has completed a survey and view aggregate results for each survey question. Pools are collections and groups of questions that you can include in tests and surveys in the Original Course View.


Online discussions provide unique benefits. You can observe as students demonstrate their grasp of the material and correct misconceptions. With online discussions, course members can replicate the robust discussions that take place in the traditional classroom, creating a sense of community. For smaller course groups, you can also offer group discussions, available only to the members of the group.

Journals, Blogs & Wikis

Journals, blogs, and wikis are all interactive tools for students and instructor using Blackboard. Interacting with students in several ways online can help promote collaboration and build community in an online class. 

Grade Center

The Grade Center tracks all student work in Blackboard, and can be programmed to track all grade inside and outside of Blackboard. Learn how to navigate the Grade Center and customize it for your course needs. 

Microsoft Teams Help

Microsoft Teams Help

Casey Bailey, our previous Blackboard expert, prepared a series of tutorials to enable you to use our Office365 Microsoft Teams application to conduct your classes in place of Collaborate and Zoom. As a bonus, Teams will also automatically transcribe/closed-caption all of your recorded videos!


Casey prepared 6 fairly quick videos to walk you through setting up MS Teams for your courses, giving students access, scheduling course meetings, delivering them, recording them, and making the recordings available to students.  If there's anything else you'd like to see, please let Jason know!  Please note that you'll need to be logged into Outlook or some other O365 application to see these videos.


Blackboard TroubleShooting

This section is designated for identified Blackboard issues out of the control of the Blackboard Support Team. If you think you may be facing an odd issue in Blackboard, you may find a solution here. 

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