Connect system requirements

If you have questions or need technical assistance, please visit our online support site or email our online support team.

We are pleased to announce that Connect now offers chat functionality and expanded weekend hours of technical support. Our goal is to provide you with the service you need to get the most out of Connect. Canadian Customers, please visit our dedicated Canadian online support site.

Operating Systems 
- Windows XP Home Edition 2002 SP2, XP Pro 2002, Vista Home Premium, Windows 7, Windows 8
- Mac OS X Lion 10.7, Mountain Lion 10.8, Mavericks 10.9

Browsers 
- Firefox 16+
- Internet Explorer 9, 10 (desktop version)
- Google Chrome 23+
- Safari 5.x, Safari 6.x (Mac)

Plug-ins 
- Flash 11+
- Java SE6, SE7
- Quicktime 7.7+

Recommended Display Resolution: 
1024 x 768 resolution or better 

Troubleshooting:
See if your computer meets the requirements for Connect.  Check My Computer